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Chatbot for better customer experience
Get customer satisfaction and enhance your business performance with automated interactions using AI.
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Solutions to Enhance Your Business Performance
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You can build your own Customer Care
Help your customer fastly everyday with our technology in Customer Service.
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Respond Quickly with Auto-Reply by Chatbot
Get customer satisfaction by using Chatbot to give responses without delay.
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Broadcast Your Message
Reach your customers and share your promotions easily in one dashboard only.
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Get Complete Data Analytics
Analyze what best steps for the future with the best and most comprehensive data.
Maximize your business with our service
WhatsApp API
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Verified WhatsApp Business API
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Chatbot
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Integrated Instagram Direct Message & FB Messenger
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Scheduling Broadcast Message
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Verified WhatsApp Business API
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Chatbot
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Integrated Instagram Direct Message & FB Messenger
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Scheduling Broadcast Message
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Simultaneously and automatically blast thousands of calls
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Voicebot
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Tailored retry and interval call strategy
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Send OTP number through caller ID miscall
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Receive granular report on OTP status
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Facebook Integration
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Instagram Integration
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Telegram Integration (coming soon)
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Broadcast Message Using Official Sender ID
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Send a personalized and scheduler messages
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SMS & Email Analytics and Delivery Report
Trusted by more than 50+ companies
and many more
Our Clients Reviews
HCI image Juraj Panek Collection Dev. Head Home Credit Indonesia “…from Kokatto I enjoyed the professional yet personal approach; [I also] enjoyed the quick response if there’s any request changes from us; technically I really enjoyed the time of deployment and how fast it was being done”
SunlifeFin image Elly Susanti Operational Director Sun Life “Ever since using Kokatto, we are able to decrease the cost. Secondly, we like to work together with Kokatto because they are responsive and they actively provide technological suggestions for our company”
Traveloka image Alvin Kumarga SVP, Financial Products and Services Traveloka “[Before Kokatto] there were 3 main issues with manual [BPO] notification processes. First, scalability… Second, quality control… Third, from the cost side, compared to BPO, Kokatto is much cheaper”
CIMB image Richard Wahongan SVP - Group Head, Collection Performance Management & Strategy “We are seeing positive effect such as the ability to see contact rate analytics for different customers segment. Secondly, we are seeing a significant increase in connected rate volume because of the simultaneous call capability from Kokatto”
UangTeman image Aidil Zulkifli CEO “Since partnering with Kokatto, we are able to double our notification throughput. We also do not need to worry about operational hours [compared to BPO] when trying to reach our customers”
Package Pricing
BASIC
  • Outbound Message (One-Way Communication)
  • 5 Users Access
  • 5.000 Unique Customer Numbers per month
  • No Custom Report
  • No OTP/2FA for Login to Dashboard
  • No Dedicated Support
  • No Custom Dashboard Analytics
  • No Integration to CRM System
ADVANCE
  • Outbound Message (One-Way Communication)
  • Inbound Message (Two-Way Communication)
  • 15 Users Access
  • 50.000 Unique Customer Numbers per month
  • Custom Report (Limited)
  • OTP/2FA for Login to Dashboard
  • Dedicated Support (24/7)
  • Integration to Instagram and Facebook
  • No Custom Dashboard Analytics
  • No Integration to CRM System
ENTERPRISE
  • Outbound Message (One-Way Communication)
  • Inbound Message (Two-Way Communication)
  • Unlimited Users Access
  • Unlimited Unique Customer Numbers per month
  • Custom Report
  • OTP/2FA for Login to Dashboard
  • Dedicated Support (24/7)
  • Integration to Instagram and Facebook
  • Custom Dashboard Analytics
  • Integration to CRM System
  • Pre-define Chatbot
For more detail about pricing in our package please contact us Contact Us
Get a Free Trial and Demo from Kokatto Fill in the form below, and we will contact you right away. Our team will show you how we can help your business continue to grow.
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What is WhatsApp Business API?

WhatsApp Business API is an application program interface that allows businesses to receive and answer unlimited WhatsApp messages seamlessly. WhatsApp Business API was launched to help medium to large companies that wanted to use WhatsApp to communicate with multiple customers at scale. Since WhatsApp Business API is only an interface, it needs a separate CRM to engage with the customers. This means to use all the features provided with WhatsApp API, businesses need to have a dashboard provided by WhatsApp business providers like Kokatto

How is WhatsApp Business API different from WhatsApp Business App?

WhatsApp Business API is built for businesses that want to scale. Since WhatsApp Business App is for small businesses, it does not support features like bulk messages to customers,automatically trigger messages via integrations & APIs, and multiple logins & support dashboard.

What is Key Features of WhatsApp Business API?
  • Integrations with tools like CRM, analytics, and third-party apps
  • Green Tick, verified WhatsApp Business profile
  • Messages Broadcast for bulk notifications
  • No app or interface, you can use it via BSPs or Kokatto's portal
  • WhatsApp Chatbot & interactive messages support
  • Multi-agent access for customer support
How to get WhatsApp Business API?
In order to get a WhatsApp business API account, businesses need to follow 3 steps described below :
  • To begin with the process, you need to have a Facebook Business Manager ID with a verified number and display name.
  • Apply for WhatsApp Business API through a business solution provider like Kokatto
  • Activate phone number for WhatsApp Business account
How to verify Facebook Business Manager?
You can start the Facebook business verification process in business settings by going to Security Centre. In Security Centre, you can see your business verification status. To start the verification process, you can follow steps described below :
  • Go to Security Centre in Business Manager.
  • Click Start verification.
  • Enter your business details and click Next.
  • Select the correct business from the list or select None of these match if you can't see your business on the list.
  • Confirm your business details.
  • Choose to receive a verification code on your business phone number via a text message or phone, or via email.
  • Enter your verification code .
  • Click Submit.
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