Connect with customers across platform with a single touch. Enhance operational efficiency with our AI-driven technology.
Kokatto helped us cut handling time by 87.5% and respond faster with better consistency. It’s been a true game-changer for customer experience and brand trust.
Ikhsan Safara — Biznet Home Care Manager
With Kokatto, we streamlined communications across 60+ branches and improved real-time visibility. In just 3 years, our revenue grew 7.5×—driven by faster responses, better control, and stronger customer loyalty.
Danan Soemakno — Owner, Snapy
Since using Kokatto, we were able to double our conversion rate and did not need to expand our customer service team [compared to our previous solution].
Bima Tjahja — Product Manager
... and trusted by 50+ companies across industries!
An assistant on WhatsApp allows guests to manage their entire reservation in one chat—from booking and modifying to canceling.
Personalized content creation through AI-generated content for social media campaigns, blog posts, and email marketing.
Perform symptom pre screening, routing for proper handling, integrating internal insights base for hospitals & clinical history database.
Generating financial market predictions and forecasts using AI-driven models and algorithms based on individual risk tolerance.
Providing FAQ for end customers such as outlets location, promotions, franchise information, as well as enabling Transaction.
With integrate with client's system, AI will help to tracking and monitoring shipments offering timely alerts for any delays or issues.
No more manual work! Deliver targeted audience: Whether it's promotions, alerts, or personalized messages—quickly, accurately, and effortlessly.
No more struggling with responses! AI helps generate relevant replies, but you stay in control by reviewing and refining the message before sending it —while a chatbot builder takes care of repetitive questions
No more guesswork! AI analyzes trends, pinpoints challenges, and delivers clear action plans to enhance your business success.
Empower your business with AI that can handle customer inquiries around the clock, ensuring faster response times & reliable support quality.
Develop a pricing structure that aligns with customer expectations, from cost-effective options to premium services.
| Overview | Basic Plan | Starter Plan | Advance Plan | Enterprise Plan |
|---|---|---|---|---|
| Payment Methods | One Time Integration | Monthly | Monthly | Monthly |
| Customer Service (CS) User Access | Up to 5 | Up to 15 | Unlimited | |
| Customer Numbers (MAU) | 30,000 | 50,000 | Unlimited | |
| Outbound Message Feature | ||||
| Inbound message | ||||
| Custom report | ||||
| Re-reouting System (Smart Outbound) Feature | ||||
| Multimedia Channel Integration | WhatsApp Only | WhatsApp, FB DM, IG DM & Telegram* | WhatsApp, FB DM, IG DM, Telegram, SMS, Voice, Call, Live Chat & Marketplace Channel** | All Channel Integrated |
| Additional Chatbot/AI | *
| |||
| Additional WA Inbound Call | ||||
| Custom Dashboard | ||||
| CRM Integration | ||||
| Dedicated Support PIC |
| *Additional User Access Agents | Rp. 300,000/Users | Monthly |
| *Additional MAU | Rp. 250,000 / additional 500 customer numbers | Monthly |
| *Additional WA & Conv Call Inbound Integration, Custom Report, Custom Dashboard, CRM Integration, Re-routing System (Smart Outbound), Channel (SMS,Voi,Email), Channel (IG Comment, Livechat, Marketplace) & Chatbot AI/Predefined | Contact Us | |
Tell us your challenge, and we'll tailor a Kokatto free trial to fit your business needs.
Can't find what you need in our FAQ? Reach out to us via WhatsApp, and we'll assist you!
